When you send a request or arrange a visit, you give us the following.

• ·Contact details: your name, email and mobile number, and an assistant's details if they arrange visits for you
• ·The visit: the date, the time, the address, how to get in, the number of people and the work each person wants
• ·Notes for the specialist: preferences, and anything you tell us about allergies, sensitivities or skin and scalp conditions so the work can be done safely
• ·Payment: a record of what you paid and when. Card details are held by our payments processor, Stripe. We never see or store your full card number.
• ·Messages: the emails and texts between you and Mair
• ·Technical: basic page analytics and anti-spam signals from our forms

• ·To arrange your visit and tell you about it
• ·To give the specialist what she needs to do the work safely and arrive on time
• ·To take payment, issue refunds and keep accounting records
• ·To follow up after a visit and look into any concern you raise
• ·To protect the site from spam and abuse

We use the details you give about allergies and skin only for your visits, and we share them only with the specialist doing the work.

The specialist we send sees your first name, the address, the time, how to get in, and the notes she needs for the work. She does not see your payment details or your email address.

When you apply, you give us the following.

• ·Identity and contact: legal name, email, mobile number, city and service area
• ·Professional: service categories, license number, state and expiry, years of experience, specialties, availability
• ·Documents: photo ID, license photo, insurance certificate, tax form, signed agreements
• ·Portfolio: the photos of your work you choose to upload
• ·Verification: the record of your license check, and the date it ran
• ·Technical: basic page analytics, and anti-spam signals from the application form

We do not store your Social Security number, your date of birth beyond age eligibility, or your bank credentials. Payout and tax details are held by our payments processor, not by Mair.

• ·To review your application and verify that you are licensed and insured
• ·To tell you where your application stands, and to offer and confirm work, by email and text
• ·To build your public profile when you are approved and your market opens
• ·To pay you, and to meet tax, licensing and record-keeping obligations
• ·To protect the form from spam and abuse

Your ID, license, insurance certificate and tax form live in private storage. They are not public, not indexed and not reachable by a link. Reviewers open them through short-lived signed links that expire. Your portfolio photos are the exception. They become public on your profile once you are approved and published.

We do not sell your information, and we do not use it to market anything unrelated to Mair.

Inside Mair, only the people who need it to do their work. Outside Mair, only the services that make Mair run: our hosting and database provider, Microsoft for email, our payments processor Stripe, our analytics provider and the relevant state licensing board. Each is bound to use it only for that purpose. We will also disclose information where the law requires it, or where it is needed to protect someone's safety or to defend a legal claim.

We text clients about the requests they send us and specialists about their work with Mair. Texts come from 305 432 7007. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop texts. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging consent is never shared with any third party.

Client records: for as long as you arrange visits with us, and then for as long as tax, accounting and legal rules require, usually seven years. Approved specialists: for as long as you are in the House, and then for as long as tax and licensing rules require. Declined applications: up to 24 months, so we can recognize you if you apply again and so we hold a record of the decision. Ask us to delete sooner and we will, unless the law requires us to keep it.

• ·Ask for a copy of what we hold about you
• ·Ask us to correct anything that is wrong
• ·Ask us to delete your information
• ·Specialists can withdraw their portfolio from Mair marketing at any time
• ·Reply STOP to any text to stop text messages

Clients, write to hello@mairbeauty.com. Specialists, write to recruitment@mairbeauty.com. We will act within 30 days.

Traffic is encrypted in transit. Records and documents sit behind access rules, so they can only be read by the person they belong to and by an authorized member of Mair. Admin actions are recorded in an internal audit log. No system is perfect, and we will tell you promptly if something happens that affects you.

We do not knowingly collect information directly from anyone under 18. If a parent or guardian arranges a visit for a child, the parent's details are the ones we hold, and the child's name and the notes for the visit are used only for that visit.

We will update this page as Mair grows, and the date at the top always reflects the current version. If a change materially affects how we handle your information, we will tell you directly.